Privacy Policy

Last updated: 7 July 2026

Build Montage (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use, disclose and protect your personal information when you visit buildmontage.com or engage our services, in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information we collect

• Information you give us — your name, email address, phone number, and any project details you provide through our enquiry, quote-request or showroom-booking forms, or by contacting us directly.
• Information collected automatically — your IP address, browser and device type, pages viewed, referring links and how you interact with our site, collected via cookies and analytics tools.

2. How we use your information

• Respond to your enquiries and provide quotes, consultations and showroom bookings;
• Design, supply, install, calibrate and support your home cinema project;
• Operate, maintain and improve our website and services;
• Send you relevant updates or marketing you’ve asked for (you can opt out at any time);
• Measure and improve the performance of our advertising.

3. Cookies & tracking technologies

We use cookies and similar technologies — including Google Analytics, Google Ads and the Meta (Facebook/Instagram) Pixel — to understand how our site is used and to measure and improve our advertising. You can control or disable cookies through your browser settings, though some parts of the site may not work as intended if you do.

4. How we share your information

We do not sell your personal information. We may share it with trusted third-party service providers who help us run our business — such as website hosting, email delivery, customer-relationship management (CRM), and analytics and advertising platforms — and who are only permitted to use it to provide those services to us. We may also disclose information where required or authorised by law.

5. Data security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data retention

We keep your personal information only for as long as is necessary to fulfil the purposes set out in this policy, or as required by law, after which it is securely deleted or de-identified.

7. Your rights

You may request access to, or correction of, the personal information we hold about you. To do so — or to make a privacy complaint — please contact us using the details below. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

8. Third-party links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their own privacy policies.

9. Children’s privacy

Our website and services are not directed at children under 16, and we do not knowingly collect their personal information.

10. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

11. Contact us